By accessing or placing an order on Nuvwra.shop, you agree to be bound by these Terms & Conditions, our Privacy Policy, and our Return & Refund Policy. If you do not agree with any part of these terms, please do not use this website.
You must be at least 18 years old, or place orders with the consent and involvement of a parent or legal guardian, to use Nuvwra.shop. By placing an order, you confirm that the delivery and contact details you provide are accurate.
We make every effort to display accurate product descriptions, images, and prices. However:
When you place an order, you're making an offer to purchase, which Nuvwra may accept or decline (for example, due to stock unavailability or a suspected fraudulent order). We accept Cash on Delivery, bKash, Nagad, and major debit/credit cards. Orders are only confirmed once payment is verified or, for Cash on Delivery, once the order is placed successfully.
Estimated delivery times are approximately 24–48 hours within Dhaka and 3–5 business days nationwide, though actual times may vary due to courier delays, weather, or circumstances outside our control. Risk of loss and title for products pass to you once the order is delivered to the address provided at checkout.
Most products can be returned within 7 days of delivery, subject to the conditions in our Return & Refund Policy. Products also carry the manufacturer or Nuvwra warranty period stated on their individual product page.
If you create an account, you're responsible for maintaining the confidentiality of your login details and for all activity under your account. You agree not to use Nuvwra.shop for any unlawful purpose, to submit false order information, to attempt to interfere with the site's security, or to resell products purchased from us without our written consent.
All content on Nuvwra.shop — including the Nuvwra name, logo, product photography, graphics, and site text — is the property of Nuvwra or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or use our branding or content without prior written permission.
Nuvwra provides products "as is" and, to the fullest extent permitted by law, is not liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these Terms limits any statutory rights you have as a consumer under applicable Bangladeshi law.
These Terms & Conditions are governed by the laws of the People's Republic of Bangladesh. Any disputes arising from your use of Nuvwra.shop will be subject to the exclusive jurisdiction of the courts of Bangladesh.
We may revise these Terms from time to time to reflect changes in our services or legal requirements. Continued use of Nuvwra.shop after changes are posted constitutes acceptance of the updated Terms.
Questions about these Terms & Conditions? Email business@nuvwra.shop or visit our Contact page.